Welcome to RoshniBox! Please read the following Terms and Conditions carefully before using our services or making a purchase. By accessing or using our website, you agree to abide by these terms.

1. Introduction

RoshniBox is an online business that specializes in illuminated artwork. By visiting our website and/or purchasing a product from us, you agree to be bound by the terms and conditions outlined below.

2. Privacy Policy

At RoshniBox, we are committed to protecting your privacy. We collect both personal and non-personal information to enhance your shopping experience, process your orders, and provide customer support. All personal information is handled in accordance with applicable privacy laws.

Personal Information

• Personal Information Collected: We collect personal information such as your name, email address, phone number, shipping address, and payment details when you make a purchase.
• Use of Personal Information: This information is used solely to process transactions, communicate with you, and provide support related to your order.
• Sharing of Personal Information: We may share your information with third-party service providers for purposes such as payment processing and logistics (e.g., shipping companies). These service providers are required to protect your information and use it only for the specific services they provide to us.

Non-Personal Information

• Non-Personal Information Collected: We may also collect non-personal information such as browser type, device type, and browsing behavior using cookies and similar technologies.
• Use of Non-Personal Information: This information is used to analyze website usage trends, improve user experience, and provide relevant content and advertisements.

For more details please refer to our complete Privacy Policy.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences. By using our website, you consent to our use of cookies in accordance with our cookie policy.

Cookie Policy:

• Types of Cookies We Use: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
• Purpose of Cookies: Cookies help us to remember your login details, personalize your experience, and track the effectiveness of our marketing efforts.
• Managing Cookies: You can choose to accept or reject cookies by adjusting your browser settings. However, disabling cookies may impact the functionality of our website.

4. Purchases and Payments

When you make a purchase on RoshniBox, you agree to provide accurate and complete payment information. All prices are listed in the currency specified on the website, and payments are processed securely through third-party payment gateways.

Payment Security:

We use industry-standard encryption technologies to ensure the security of your payment information. However, we are not responsible for any unauthorized access to or use of your payment details outside our control.

5. Shipping and Delivery

We partner with third-party logistics providers to ensure the safe delivery of your artwork. RoshniBox is not responsible for delays or issues caused by shipping companies but will work with you to resolve any problems that may arise.

Refer to our shipping policy for more information.

6. RoshniBox’s Right to Share Information

By using our services, you agree that RoshniBox may share your personal information with trusted third parties, including:

• Payment Processors: For the purpose of processing transactions securely.
• Logistics Providers: For shipping and handling of your orders. These third parties are bound by confidentiality agreements and are not allowed to use your personal information for any other purposes than those specified by RoshniBox.

7. Returns and Refunds

Please refer to our Return Policy for detailed information regarding returns, exchanges, and refunds. If your artwork arrives damaged or defective, please contact us immediately to resolve the issue.

8. Intellectual Property

All content on the RoshniBox website, including images, text, and product designs, is the intellectual property of RoshniBox. Unauthorized use or reproduction of any content without our written consent is strictly prohibited.

9. Liability

RoshniBox is not responsible for any damages resulting from the use of our website or the purchase of our products, including but not limited to direct, indirect, incidental, or consequential damages.

10. Changes to Terms

RoshniBox reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review the Terms regularly.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: 

By using RoshniBox, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing RoshniBox!

RoshniBox brand is owned and managed by Atelier Roshni.