RoshniBox Shipping Policy
At RoshniBox, we take pride in creating each illuminated artwork with care and precision. Our goal is to ensure that every piece you order reaches you in perfect condition, ready to illuminate your space with beauty and meaning. Please review our shipping policy below for more details:
Artwork Creation Time
- Processing Time: Each piece of artwork is handmade to order. Please allow 3 business days for us to craft your unique illuminated artwork before it’s ready for shipment.
Shipping Time
- Domestic Shipping (Within India): Once your artwork is completed, the shipping takes approximately 7 business days to reach you, depending on your location.
- International Shipping: We do not provide international shipping at the moment.
Shipping Costs
- Shipping costs will be calculated at checkout based on your location and the size of the artwork.
Shipping Partners
We partner with reliable shipping providers to ensure your artwork is delivered safely and on time. Once your order has shipped, you will receive a tracking number to monitor its progress.
Delivery Issues
If your package is delayed or damaged in transit, please contact us immediately at . We will work with the courier to resolve any issues and ensure you receive your artwork in perfect condition.
Contact us for any queries with regards to your order and shipping. Follow our refunds and returns policy for any damaged deliveries.
We will respond to any support queries within 24 hours on Monday to Friday 09:00 AM to 06:00 PM.
Customs, Duties and Taxes
Our prices are inclusive of GST and local taxes for India.
We do not provide international shipments at the moment.
We are committed to delivering your artwork as quickly and securely as possible, ensuring every piece arrives ready to light up your world!